PalCare Network for York Region
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Transforming
PalCare Network to

A Centre of Excellence 

PALLIATIVE CARE NETWORK
FOR YORK REGION
October 2011

Strategic Plan 2011-2014

Led by: Dr. Roohullah Shabon
Participants: PalCare Board of Directors
Contributors:  PalCare Stakeholders
Approved by: Board of Directors


 

 

 

 
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Vision and Mission

Our Vision

It is our vision to provide awareness and easy access to high quality, compassionate, coordinated hospice palliative care everywhere.

Our Mission

PalCare Network for York Region is an alliance of service providers and community members dedicated to facilitating coordinated quality hospice-palliative care for individuals, families and caregivers.

Our focus is:

  • Planning and delivering high quality education
  • Advocacy, innovation and awareness
  • Collaboration and integration
  • Quality and dignity at end of life

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Strategic Directions

  1. To maximize organizational effectiveness, efficiency and sustainability.

  2. Establish and strengthen PalCare Network for York Region’s role in regional planning for palliative care in concert with focus partners, associations, networks and health care communities- increase membership, develop communications strategy and diversify funding.

  3. Increase advocacy and awareness of the value of hospice palliative care in the community.

  4. Develop governance and operational policies and procedures for attaining accreditation.

  5. Measure program outcomes and continue to improve.

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Programs and Services

Programs
Introduction to Core Concepts in Palliative Care
Core Concepts 2 ~ Workshops for experienced hospice and healthcare staff
Compassion Fatigue
Hospice Palliative Care Education for LTC settings for unregistered staff

Services
General Information on Hospice Palliative Care for the Community
Purchase of Visiting Volunteer Services and Grief and Bereavement Support
Transfer Payment Agency
Community Resource Library for Hospice Palliative Care
Custom HPC Program Development

Supports
Community resource to connect individuals to HPC care

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Board of Directors

PalCare Network Board of Directors
PalCare Board - October 2011

From Left to Right: Remy Milad, Jan Pearce, Dr. Natasha Zajc, Dr. Roohullah Shabon, Juliet Irish

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Message from the Executive Director

A Centre For Excellence

This has been an exciting year of growth and change for Palliative Care Network for York Region. We have been carefully reviewing our purpose and those we serve to understand how we may best influence better outcomes in the hospice palliative care community. 

The result is that PalCare Network is well positioned to move forward with a clear mandate for how to achieve its goals.  Goals include:

  1. Development and implementation of an effective communication strategy to promote awareness and understanding of hospice palliative care resources in our community
  2. Provide advocacy in support of the value of hospice palliative care for improving quality of life
  3. Building stronger relationships with our healthcare partners to maximize use of resources and minimize duplication
  4. Program expansion and delivery to meet the diverse and changing needs in the hospice palliative care community

We will be focused on meeting our new strategic directions as outlined in this report.  PalCare Network’s Board of Director’s commitment and dedication to the future of the organization has been unwavering and the development of this Strategic Plan has been a work in progress for some time. Each member of the Board has brought great experience and forethought to our strategic planning sessions to build the roadmap for the organization’s future. PalCare Network is thankful for these significant contributions and note Dr. Shabon offered much clarity in the facilitating process allowing for rich discussion and positive results.

Continued growth and collaboration with our over 40 existing member agencies, as well as new partners in caring, which we will be welcoming in the coming months will be paramount to improving quality of care and service delivery in our community. As we develop our operational plan, there will be further consultation with our stakeholders to ensure our mutual success.

Evaluations for PalCare Network’s new and improved education programs are very positive. We are confident our programs are building quality capacity in the health care community addressing priorities such as, Health Equity and reducing Emergency Department visits.

We have also just completed a special 56 hour hospice palliative care training program developed by PalCare for Personal Support Workers from 4 different long term care centres in our region at the request of the Hospice Palliative Care Teams for Central LHIN. 

PalCare Network’s opportunities to make a positive impact in our community are many and with the support of our highly dedicated Board of Directors, volunteers and member agencies, we are that much closer to achieving our Vision.

I look forward in my new capacity as Executive Director to guiding our team in our pursuit of becoming “a Centre of Excellence” for hospice palliative care.

Sincerely,

Julie Goodall
Executive Director

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PalCare Organogram

PalCare Organogram

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PalCare's Partners

  • All Care Health & Staffing Services
  • Aurora Resthaven
  • Bayshore Health Care Services
  • Bethany Lodge
  • Bloomington Cove Leisureworld Caregiving Centre
  • Cedarvale Lodge Leisureworld
  • Caregiving Centre Vaughan
  • Closing the Gap
  • Comcare Health Services
  • Community Care Access Centre
  • Community Home Assistance to Seniors
  • Doane House Hospice
  • Eagle Terrace
  • Elginwood
  • Mount Pleasant Cemeteries Group
  • Evergreen Hospice
  • Firstaff Health Care Services
  • Hill House Hospice
  • Hospice Georgina
  • Hospice King Aurora
  • Hospice Richmond Hill
  • Hospice Thornhill
  • Hospice Vaughan
  • King City Lodge Nursing Home
  • Kristus Darzs Latvian Home
  • MacKenzie Place
  • Mariann Home
  • Markham Stouffville Hospital
  • Markhaven Inc.
  • Mon Sheong LTC Centre
  • Pace Independent Living
  • ParaMed
  • Parkview Home
  • Pine Grove Lodge
  • Preferred Health Care Inc.
  • Regional Nursing Services
  • Sherwood Court
  • Southlake Regional Health Centre
  • SRT Med Staff
  • St. Elizabeth Health Services
  • Sunrise Assisted Living
  • The Woodhaven
  • Unionville Home Society
  • Villa Colombo Vaughan
  • Villa Leonardo Gambin
  • VON Toronto/York Branch
  • We Care Home Health Centre
  • William Osler Health Centre
  • Willow Estates
  • Yee Hong Centre
  • York Central Hospital
  • York Central LTC Facility
  • York Region Maple Health Centre
  • York Region Newmarket Health Centre

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